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Message 11 of 15
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Re: Router problem last 2 weeks?

Thanks 🙂 

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Message 12 of 15
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Re: Router problem last 2 weeks?

Hi again!

apparently I’m on a trial that I didn’t agree to so the forum team can’t help me.

in the meantime I have no phone line and half my devices on broadband drop or can’t get access. 

Anyone have ideas? Have no contact details apart from an email for the trials team

thanks 😊

 

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Message 13 of 15
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Re: Router problem last 2 weeks?

If you send the trials team an email they'll be able to assist Tracy

 

Kind regards,

John_GS
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Message 14 of 15
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Re: Router problem last 2 weeks?

Thanks John, did that last night. No response so far. 

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Message 15 of 15
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Re: Router problem last 2 weeks?

Cheers Tracy, they'll be in touch asap. 

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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