I changed my password from the default password and now can't remember it. I have tried resetting twice it but it does not work. I removed 5g but now need to put it back on. Any help will be appreciated
Holding the reset button at the back for 30 seconds will factory reset the hub (the small hole) and will change the password to the Hu lb page as Changeme to which you can change the WiFi password as it'll also restore to default
** I work for VirginMedia but all opinions posted here are my own.
Have you tried doing it for 30 seconds 3 times, the single 30sec doesn't always work. Another way that sometimes works with SH2 is to unplug it, push the pin in for 30 seconds then while keeping pin in turn power back on. Continue holding for another 30sec