Several weeks ago Virgin replaced my Hub 4 to fix issues with my previous one. It's works fine except something I have only just realised.
It is not transmitting the SSID on the 2.4 GHz network. This is leaving me unable to connect various legacy devices. What is also odd, is as soon as I got the router, I couldn't log into the web admin. The password didn't work. I had to do a pin hole reset leaving me to assume this is a refurb unit.
Anyway, I have separated the 2.4 off with it's own SSID, and it's invisible to:
Android devices (Only see 5 GHz)
Old Google home device.
I don't think there is anything I can change, so any ideas before I make a complaint to Virgin?