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RCS Partial Service/No Ranging Response received

ClMcGee
Tuning in

Hello there. For the last month we are experiencing broadband outages and drops everyday.
Usually while checking Hub logs quickly I can notice a clear connection between Downstream Channels power drops and RCS errors appearing, however signal then gets back to normal until next outage. We've already had 3 engineer visits (last one yesterday, 4-7pm, said it was fine).
And after the last guy left we've experienced outage again around 10pm.
Outages are not so long, but extremely annoying because they are enough to disconnect everything.

BQM link: 

BQM 

Last outages happened just an hour and 30 minutes ago.



60 REPLIES 60

That is so great to hear thank you @CIMcGee.

 

We do hope that these issues continue to be cleared going forward. 

 

Thank you.