I have only recently been introduced to the delights of the Superhub3 dhcp page. It is truly terrible to use. I saw it once about 30 minutes ago, after waiting 20 minutes for it to appear, when I made 1 DHCP reservation. I haven't seen it since.
I read other posts from April time this year bemoaning the spectacularly poor performance of the DHCP process and suggesting that the hub be set in "modem mode" and a supplementary router used to fulfill the network requirements. As a pensioner I find the extra expense unwelcome and hard to swallow given that Virgin Media swallows £59 a month already.
Does anyone have a suggestion about reducing the time it takes to access the DHCP setting page? Does Virgin Media have any plans to improve the operation of the Superhub 3 (a misnomer if ever there was!)?
Your problem doesn't sound like DHCP accessibility but rather something else that's wrong.
I can't say I have ever seen a website/server that would let a non-connecting connection linger for 20 minutes. The UI does become unresponsive at times - usually when the unit is under high load, after a restart, or when your signal levels are bad.
Thinking back on it, when you change this setting it sometimes causes a disconnect (I think that's because it unloads and reloads modules).
Also when you set a reservation don't change the IP it list in the table, it doesn't like this (nor do many other routers). If you need a different IP than the one that was originally given out via DHCP then you'll probably need to change it on your device before the hub.
---- I do not work for VM, but I would. It is just a Job. Most things I say I make up and sometimes it's useful, don't be mean if it's wrong. I would also make websites for them, because the job never seems to require the website to work.