Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
149 Views
Message 1 of 2
Flag for a moderator

Power light flashing green and no connection

Hi could someone help please? Bit of a complicated situation so please bear with me.

My Girlfriend as Broadband through yourselves but it is in the name of her ex who has left the property. However, she pays the bill from her account!

Yesterday, the internet was working fine and then cut out. It does this occasionally for no apparent reason and then comes back on. Yesterday and still now there is no internet in the house and the power light on the router is flashing green.

 

Any help would be massively appreciated.

0 Kudos
Reply
Highlighted
  • 10
  • 1
  • 0
On our wavelength
81 Views
Message 2 of 2
Flag for a moderator

Re: Power light flashing green and no connection

Flashing green is bad, get in touch with them

If she wants to change the name on the account it's £20

0 Kudos
Reply