I am getting very poor speeds on my laptop, yet my desktop is really fast and both are running from the same router. I have disconnected and re-connected the router but it doesn't seem to be getting and faster on the laptop.
If the laptop is failry new it should work reasonably well over wifi. Is it a win 10 laptop ? if it has a microsoft opperating system on it try and do an Windows Update. However if its also a well known manufacturers brand then usually they have updates as well. These updates can include the wifi and ethernet drivers which are best kept updated.
The ethernet cable must be quite short if you have to stay close to the Hub. Its possible to obtain longer RJ45 Ethermet cables. You can get them from Ebay, but remember you get what you pay for. A cat 5 or 5e cable should suffice in a domestic enviornment. Cat 6 cable is marketly "stiffer" and is harder to hide when you have 90 degree bends to go round..
Go for the updates first as that costs nothing, if that still doent work as expected, you can try a longer Cat5 Cat5e or ever Cat6 cable.
Point Taken, but i have never see no WiFi and neither does this user. He is complaining of slow throughput. He could be on the 5Ghz band or on the 2.4Ghz
band we just dont know that. Nor do we know if there is "wifi" bands are over utailsed, as we dont have that information. I offered a course of action that aligns with yours but takes old software/firmware into account as well.
Thanks for your replies. Seems to be a bit better this morning. There is a a Windows 10 update download shown, but each time I try it, it fails. Luckily I do most internet transactions on my HP All in One desktop.