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jpeg1
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Hero
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Message 21 of 24
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Re: Paying for 350Mbps for 25 months, recieving 50Mbps... Due to bad install location

‎08-06-2021 11:04 - edited ‎08-06-2021 11:07

What do you mean by "treating a loyal customer fairly"? 

If you mean doing a £99 job for free, that's never going to happen - or every loyal customer would be wanting something for nothing.

 

Edit: crossed with previous post but this is meant as a serious question.

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gary_dexter
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Alessandro Volta
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Message 22 of 24
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Re: Paying for 350Mbps for 25 months, recieving 50Mbps... Due to bad install location

on ‎08-06-2021 14:47

Oh yes cos TrustPilot reviews boil down to everything..

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Skot4th
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Tuning in
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Message 23 of 24
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Re: Paying for 350Mbps for 25 months, recieving 50Mbps... Due to bad install location

on ‎20-06-2021 18:52

For those who are interested, my package price has been dropped down to less than the new customer price and my free relocation is taking place this coming tuesday.


Thanks for your help all 😉

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Martin_N
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Message 24 of 24
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Re: Paying for 350Mbps for 25 months, recieving 50Mbps... Due to bad install location

on ‎21-06-2021 08:30

Hi Skot4th,

 

We're glad to hear this has all been sorted for you. 

 

^Martin

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