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Spooklez
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Packet loss spikes

Hey I'm getting major packet loss spikes:

BQM monitor: https://www.thinkbroadband.com/broadband/monitoring/quality/share/f68d01995f6dfc458a57fdb0a95f6a9b0b... 

Downstream:

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

25331000000-1.70000140.366287QAM25625
11390000001.20000140.366287QAM2561
21470000001.00000040.366287QAM2562
31550000000.90000240.946209QAM2563
41630000000.79999940.366287QAM2564
51710000000.50000040.366287QAM2565
61790000000.40000240.366287QAM2566
71870000000.40000240.366287QAM2567
81950000000.20000140.946209QAM2568
92030000000.00000040.946209QAM2569
102110000000.09999840.946209QAM25610
11219000000-0.09999840.946209QAM25611
12227000000-0.20000140.366287QAM25612
132350000000.00000040.946209QAM25613
14243000000-0.70000140.366287QAM25614
15251000000-1.09999840.366287QAM25615
16259000000-1.00000040.366287QAM25616
17267000000-1.29999940.366287QAM25617
18275000000-1.20000140.366287QAM25618
19283000000-1.59999840.946209QAM25619
20291000000-1.70000140.946209QAM25620
21299000000-2.00000040.366287QAM25621
22307000000-1.79999940.366287QAM25622
23315000000-1.70000140.946209QAM25623
24323000000-1.50000038.983261QAM25624
26339000000-1.90000240.366287QAM25626
27347000000-2.09999840.366287QAM25627
28355000000-2.20000138.983261QAM25628
29363000000-2.40000240.366287QAM25629
30371000000-2.70000138.983261QAM25630
31379000000-2.90000240.946209QAM25631



3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

25Locked40.36628700
1Locked40.36628700
2Locked40.36628700
3Locked40.94620900
4Locked40.36628700
5Locked40.36628700
6Locked40.36628700
7Locked40.36628700
8Locked40.94620900
9Locked40.94620900
10Locked40.94620900
11Locked40.94620900
12Locked40.36628700
13Locked40.94620900
14Locked40.36628700
15Locked40.36628700
16Locked40.36628700
17Locked40.36628700
18Locked40.36628700
19Locked40.94620900
20Locked40.94620900
21Locked40.36628700
22Locked40.36628700
23Locked40.94620900
24Locked38.98326100
26Locked40.36628700
27Locked40.36628700
28Locked38.98326100
29Locked40.36628700
30Locked38.98326100
31Locked40.94620900
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Spooklez
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Re: Packet loss spikes

Upstream:

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

16030000044.2705995120 KSym/sec64QAM1
25370000044.0205995120 KSym/sec64QAM2
33940000043.2705995120 KSym/sec64QAM4
44620000043.5205995120 KSym/sec32QAM3



3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1US_TYPE_STDMA0010
2US_TYPE_STDMA0000
3US_TYPE_STDMA0000
4US_TYPE_STDMA0000

 

Network log:

Time Priority Description

Thu Jan 1 00:01:26 19703No Ranging Response received - T3 time-out;
Fri Apr 29 16:56:41 20225MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;
Fri Apr 29 18:55:30 20223No Ranging Response received - T3 time-out;
Mon May 2 10:37:37 20224DHCP RENEW WARNING - Field invalid in response v4 option;
Mon May 2 21:59:10 20225MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;
Mon May 2 22:18:08 20223No Ranging Response received - T3 time-out;
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risc19
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Re: Packet loss spikes

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Spooklez
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Re: Packet loss spikes

Oh so its not just me, its a network wide issue? The packet loss has only started affecting my service in the last few days.

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legacy1
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Alessandro Volta
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Re: Packet loss spikes

Yes network wide issue may not impact all internet routes.
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