on 17-04-2022 14:34
Hello
I'm trying to opt-out of the virgin media wifi hotspot via the "my profile" page, however when I attempt do so I get the error:
"There is some problem in saving your settings. Please try again later."
I have been getting this error for a number of weeks. I see people have posted here previously to get a member of the forum team to fix this - could someone please do this for me?
Cheers.
on 18-04-2022 08:10
Hi James3000117,
Thank you for your post 🙂
I am so sorry to hear you are having issues with outing out of hotpots. I can assist further with this and pop you over a message, keep an eye out for a purple envelope.
Zoie
on 20-04-2022 10:52
Having the same issue trying to opt out.
on 22-04-2022 11:13
Hi phyde,
I'm sorry to hear you're also experiencing the same problem
I'm going to pop you over a PM now so I can alter these settings manually for you. Please find my message over at the purple envelope
Thanks
on 01-05-2022 08:49
Me too.
on 03-05-2022 11:18
Hi there @rmlaws54, welcome back to our forum and thanks for your post.
Sorry to see you have also been able to opt out of the hotspot. I can certainly help you with this so I'll pop you a PM to confirm your details.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 20-10-2022 12:15
Have the same issue. Anyone able to help??
on 22-10-2022 14:08
Hi Qbencjusz,
Thanks for posting this screenshot on our forums about this issue when you try to Opt Out of WIFI Hotspots.
I'll send you a PM so we can get this looked into.
Thanks,
Megan_L