Menu
Reply
sheyac
  • 3
  • 0
  • 1
Tuning in
394 Views
Message 1 of 6
Flag for a moderator

Opt out of WiFi hotspot

I'm unable to opt out of the WiFi hotspot setting under my profile. I've tried different browsers/devices.

It appears this has been a problem for over a year with multiple people encountering the same issue. It shouldn't be this hard to opt out!

Tags (3)
sheyac
  • 3
  • 0
  • 1
Tuning in
323 Views
Message 2 of 6
Flag for a moderator

Re: Opt out of WiFi hotspot

Can someone from Virgin help with this problem? I am trying to opt out of the WiFi hotspot option.

0 Kudos
Reply
Steven_L
  • 4.02K
  • 300
  • 390
Forum Team
Forum Team
309 Views
Message 3 of 6
Flag for a moderator

Re: Opt out of WiFi hotspot

Hey sheyac,

 

Sorry to hear that you're having issues opting of WiFi sharing.

 

I can arrange this for you but would need to pass account security to be able to get this done for you.

 

I will drop over a private message in a moment, please look out for this message and we can get the process started.

 

Regards

Steven_L

0 Kudos
Reply
Steven_L
  • 4.02K
  • 300
  • 390
Forum Team
Forum Team
297 Views
Message 4 of 6
Flag for a moderator

Re: Opt out of WiFi hotspot

Thanks for confirming your details @sheyac.

 

I have attempted to do this via our system and I have also been unable to do this, so I have raised this with our IT team and I will be in touch as soon as this has been resolved.

 

Regards

Steven_L

davidkcting
  • 1
  • 0
  • 0
Joining in
56 Views
Message 5 of 6
Flag for a moderator

Re: Opt out of WiFi hotspot

Dear Steven,

I have the same problem of being unable to opt out of the Wifi sharing service. Would you be able to help? Thanks.

Regards,

david

0 Kudos
Reply
legacy1
  • 15.44K
  • 662
  • 1.51K
Alessandro Volta
46 Views
Message 6 of 6
Flag for a moderator

Re: Opt out of WiFi hotspot

Just use modem mode.

---------------------------------------------------------------
0 Kudos
Reply