Internet was working fine until this afternoon and then just went completely, all cables are connected but I just get the following lights
When I check my router I get
Tried a reset and always leaving it off for a while and turning it back on but no luck. 😕
Have you checked your account for a service status?
There could be an outage in your area.
Yer it says all is fine but it has said that before when there was an outage 😕
You could try the Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.
Your picture hasn't been approved yet so we can't see which lights you are referring to or what they are doing.
This page shows the lights and what they indicate virgin-media-what-do-the-lights-on-your-hub-mean
The lights I have got are, Green power light is flashing and WiFi light is green. Still the same this morning, all cables are connected as normal. Been through all the trouble shooting 😒
Update : Service Status now reporting an issue fix by 4pm so we shall see if that sorts it 🤞