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No WiFi ub3

Mackey57
Joining in

Has anyone else had no WiFi since Friday?

2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

I presume you mean no broadband. 

Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Ashleigh_C
Forum Team
Forum Team

Hi there @Mackey57 

 

Thank you so much for your post and welcome to the community forums, it's great to have you on the team. 

 

I am so sorry to hear that you are facing issues with your services, I have taken a look and I can see that there is an outage in your area currently effecting your service.

 

This is currently estimated to be resolved today at 4pm, are you able to let us know how things are looking after this time? 

 

Thanks again.