Netflix has been crashing on my AppleTV for 3 days. Last night it crashed and now it won't load at all.
Where do we go to get updates regarding this? It's buried in the "Tweets & replies" on the @VirginMedia Twitter account and there isn't a clearly labeled announcement on the Virgin site (that I've seen?) Other than coming to this thread, how is the best way to know what is going on with our service?
The only workaround I've seen that works is to tether your connection, log in your netflix account and then you swap to your wifi. It still results in some glitches (namely missing pictures) but you might be able to stream series and movies nonetheless. Otherwise wait until the blaming game stops and the issue is fixed.
Just had my Virgin Media M350 broadband installed and discovered that Netflix does not stream. I am able to get to the menu page but once I select something to watch, I get the Wheel of Death but no streaming media. I called Virgin technical support and they initially said that everything is working fine. When challenged on this and pointing out that there are a number of customers on this page that have stated the same issue, the person put me on hold then returned to say that actually YES THERE IS AN ISSUE WITH NETFLIX!!
What poor customer service and more importantly how can you be an internet provider in this day and age and not support Netflix?? Every other streaming service works just fine, iplayer, ITV Hub, Prime Video but not Netflix?? I am considering canceling this contract and live with a slower service.