Basically, Netflix is Blocking shows due to them believing my network is using a Proxy or Is a VPN (It isn't) I have spoken to both Netflix and Virgin media and the response I got from Netflix was that
'It is on your network providers end.' 'And if your Network provider is using or distributing such a connection to their subscribers then we can't do anything about it.'
and the response from calling virgin media is just 10x better the person on the phone just told me that she can't do anything about it and to just change "settings"
I have tried getting a new IP but it's hard to do with Virgin Media and I don't really want to spend money on a router just to change my IP and watch Netflix for them to possibly block it. Its a bit of a odd situation because Virgin Media belives its Netflix and Netflix belives its my ISP
[MOD EDIT: We're collating more information about this. Please see this post and reply back to this thread thanks]
Just to add the "bleeding obvious" to newapollo's excellent response - when in modem mode there is no wifi - so you will need to connect the device you are using for netflix by ethernet cable nto the Hub after removing any other connections - as only one port is active in modem mode.
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Hi I've had this issue for 3 weeks, keep losing our watch list for a few days, they then reappear for a few hours then disappear again, all on multiple WIFI devices and set top boxes, if we disconnect from WIFI we can view all our content .
numerous calls between VM and Netflix , each blaming each other, still not resolved
Netflix also said IOS mobile was connected to a proxy or VPN at some point, disconnected every device just leaving 1 set top box (V6) connected, still the same.