Loss of Broadband

[FrugalMcdougal]

Broadband down in WF14 anyone else having problems. auto help does not indicate so but it is, all devices lost signal having to use mobi tethered.

Tried all normal tricks. frustrating that Virgin does not know.

[Tudor]

Check with Area faults on  www.virginmedia.com/servicechecker or 0800 561 0061 If you have a VM landline 150. The phone will give details down to post code level.

[FrugalMcdougal]

Thanks Tudor.

I tried the service status tools and one of them had a technical issue.

I'll ring tomorrow if doesn't resolve.

Hexadecimal dominoes....... think of the doubles and you could play 5's&3's&F's

Or Darts.......?

[Zak_M]

Good morning @FrugalMcdougal. 

Welcome back to the forums and thank you for taking the time to post. 

I just wanted to pop past and see how things are since your post? 

Kind regards,

Zak_M

[FrugalMcdougal]

Hi Zak,

Broadband is back. I called 150 and in the process of being told to wait 24 hrs the service suddenly resumed.

It feels like the customer services helper performed some task but did not confirm this. 

Appreciate your interest, thanks.