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FrugalMcdougal
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Loss of Broadband

Broadband down in WF14 anyone else having problems. auto help does not indicate so but it is, all devices lost signal having to use mobi tethered.

Tried all normal tricks. frustrating that Virgin does not know.

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Tudor
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Re: Loss of Broadband

Check with Area faults on  www.virginmedia.com/servicechecker or 0800 561 0061 If you have a VM landline 150. The phone will give details down to post code level.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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FrugalMcdougal
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Re: Loss of Broadband

Thanks Tudor.

I tried the service status tools and one of them had a technical issue.

I'll ring tomorrow if doesn't resolve.

 

Hexadecimal dominoes....... think of the doubles and you could play 5's&3's&F's

Or Darts.......?

 

 

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Zak_M
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Re: Loss of Broadband

Good morning @FrugalMcdougal

 

Welcome back to the forums and thank you for taking the time to post. 

 

I just wanted to pop past and see how things are since your post? 

 

Kind regards,

Zak_M

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FrugalMcdougal
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Re: Loss of Broadband

Hi Zak,

Broadband is back. I called 150 and in the process of being told to wait 24 hrs the service suddenly resumed.

It feels like the customer services helper performed some task but did not confirm this. 

Appreciate your interest, thanks.

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