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Gareth_L
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Message 11 of 13
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Re: Jitter and latency

Hello Insidetheeye

Sorry this is ongoing 

We have always had to place an estimated fix, review, completion date on any work we do 

If its does happen before the adviswed date or it gets extended then we are not making an exact promise 

Some faults are more complex to fix than we first imagine them to be 

The current one F008751720 will be fixed as soon as possible 

Gareth_L

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Insidetheeye
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Message 12 of 13
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Re: Jitter and latency

How do i get an update on the fix if it is fixed early?

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Gareth_L
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Message 13 of 13
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Re: Jitter and latency

If its fixed early then you will notice your service has improved Insidetheeye

You also pop back on here and ask for an update quoting this F008751720 

Gareth_L

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