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Issue Connecting to Virgin Media Hotspots

handsomeinked
Up to speed

Every time my phone tries to connect to a VM Public Hotspot I get the below error. I have installed the certificate, I have installed the certificate on my phone, I have opted into the hotspots. I have even done a factory reset on my phone so I have had to install the certificate again. I'm on iOS 15.3.1... Anyone have any ideas?

 

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It’s always best to be positive but we all have crappy days.

VM Hub5 on Gig1, Etc etc


My Broadband Ping - Virgin Media Gig1
10 REPLIES 10

Apologies for not coming back for a while, but I've been keeping an eye on the issue. So, the issue is not all VM hotspots, it seems to be mainly ones in residential areas and even then it's not all of them. However in the area I live a good number of them on routes to either public transport or to the shops do. I notice it as if I'm streaming music it stops and when I look at the phone I see the login prompt for the hotspot. At least I know it's not my phone but the hotspot network itself. 



It’s always best to be positive but we all have crappy days.

VM Hub5 on Gig1, Etc etc


My Broadband Ping - Virgin Media Gig1