Virgin Media Community

[jpeg1]

Exactly the same as yours, lotharmet. 🙂   Must have been a network issue.

The OP's BQM is very good, no problems there. It would be useful to see the logs after a reset. 

[Steven_L]

Hey @ragtacker,

How is it going at the moment for you?

Would you be able to reset the hub and post a live link to your BQM as the community members have suggested?

Regards,

Steven_L

[ragtacker]

https://www.thinkbroadband.com/broadband/monitoring/quality/share/8b19dfd0fc7140624fa80eb0d2702e8fc0184e44

[ragtacker]

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/8b19dfd0fc7140624fa80eb0d2702e8fc0184e44][img]https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/8b19dfd0fc7140624fa80eb0d2702e8fc0184e44.png[/img][/url]

[lotharmat]

I can see the reset in the BQM - It's not looking bad at all!

[ragtacker]

I shall monitor and post updates, when it crashes again

[lotharmat]

Cheers!

Keep an eye out or PostRS errors rising!

[ragtacker]

hope you can see this, after just posting previous message this happened,

<a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/a98d350a23edab4f5be22d0f323d8430d1159a07-23-07-2021"><img alt="My Broadband Ping - Broadband VM" src="https://www.thinkbroadband.com/broadband/monitoring/quality/share/a98d350a23edab4f5be22d0f323d8430d1159a07-23-07-2021.png" /></a>

[Sofia_B]

Thanks for coming back to us @ragtracker 

I'm sorry to see there were some dropped packets here, I appreciate this is frustrating. 

How have things been since posting? Do you have the live BQM link? 

I've managed to locate your account and I cannot see any issues on our end that could be causing this. 

Thanks, 

[ragtacker]

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/ca3e12e55be883b52974a091ad25e7f6aff0657b-28-07-2021][img]https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/ca3e12e55be883b52974a091ad25e7f6aff0657b-28-07-2021.png[/img][/url]