I received the new hub 5 and had a nightmare setting it up. I changed the SSID to the same as the old Hub 3. Set up all of the 5Ghz devices (Echo dot) and proceeded to set up my plugs on 2.4Ghz. Halfway through everything disconnected and I had to factory reset the hub. Tried again, same thing. Tried again and set up the 2.4 Ghz first. This seemed to work, ......for a month then everything went off line. Factory reset again as nothing worked. Set up the SSID again and nothing would be recognised. Had to change the SSID to comething new with new passwords. Managed to set up most of the devices and Echo dots but I still have a few plugs which will NOT connect. It is a nightmare hub!
