Hi , is there anyone out here that knows why my new hub 4 keeps changing my passwords and my 2 channel (2.4 and 5 ) names back to factory names every so often . Very annoying as some of my WiFi connect devises won't sign back in as they don't recognize the factory names that the hub 4 keeps resetting them to.
I have security cameras that won't work after the hub changes the channel name back to factory which is kind of pointless.
Thanks for the reply @BobaSolo on the forums.
May I ask if you've tried the advice given on the thread?
Has this resolved the issue or is it still continuing?
Let us know and we can go on from there.
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So after a few weeks I can confirm that no , turning off smart WiFi hasn't sorted it . My router resets itself periodically,which I assume is programmed into the hub4 or done by virgin themselves and this is when I have issues again with all my passwords and WiFi names changing back to default causing all my tech to disconnect from the network .