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Hub 4 not connecting to smart devices

Steph_nesty
Joining in

Recently installed Hub 4 Volt 1gig internet package and now my LG smart TV and Amazon echo dot will not connect. Network is available to select but following input of password no connection. How do I fix this issue? 

3 REPLIES 3

Steven_L
Forum Team
Forum Team

Hey @Steph_nesty,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I’m sorry to hear of the issues that you’re having with your Hub connecting to smart devices, has anything changed since you last posted?

Regards,

Steven_L

Kljcollins
Joining in

I have the same issue! Do let me know if you get it working. I managed to get my Android phone to connect by updating a setting on my phone but my windows laptop won't connect.

Kat

No still having problems. Some device’s will connect through an extender but still unable to connect to the hub itself. Have a technician appointment booked.