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Hub 3

Penguin91
Tuning in

on ‎28-06-2022 21:02

So my Virgin hub 3 box is showing a red colour, the WiFi is working fine no issues with it apart from the colour does anyone know what could be causing it? Thank you 

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5 REPLIES 5

Anonymous
Not applicable

on ‎28-06-2022 21:43

It might need replacing. Try turning it off for half an hour and switch it back on again. If still red update the thread and keep it well ventilated. 

Penguin91
Tuning in
In response to Anonymous

on ‎28-06-2022 21:45

I’ll do that tomorrow night, it only changed colour about a week ago but still working fine 😊

Anonymous
Not applicable
In response to Penguin91

on ‎28-06-2022 21:49

Even so I'd suggest switching it off overnight. There is an overheating risk. 

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Penguin91
Tuning in
In response to Anonymous

on ‎28-06-2022 22:03

Done ✌🏼 Thanks x 

Akua_A
Forum Team
Forum Team
In response to Penguin91

on ‎29-06-2022 08:08

Hi @Penguin91

Welcome to our community forums and thank you for our first posts.

Sorry to hear you are having issues with your red hub light. We can understand your concern and we want to help.

Is the red light issue still ongoing after the reboot? Do you need any further help with this?
Please get back to us so we can help.

Thanks,

Akua_A
Forum Team

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