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Hub 3 constantly updating

Hi My Hub 3 is constantly updating with no internet connection. Router Status is Update in progress.

Peter Smith

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Re: Hub 3 constantly updating

Hi

What lights is your hub showing?

If you PM me I can run some diagnostic checks for you.

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!
I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such
You can also save £50 off your bill by recommending someone onto virgin media. To find out more PM me.
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Re: Hub 3 constantly updating

Thanks for your help. I text the fault and it is now sorted. Very impressed.
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Re: Hub 3 constantly updating

Still having problems. My router is showing the "connection Problem click me " circle. and my PC is asking me to login to get internet. Rather bazaar I can ping the internet (8.8.8.8 and google.com).

There are some errors:

No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0

DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

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