My Hub3 router has been showing a solid red light for a while. The hub is not overheating. Internet connection on all devices is patchy throughout the day.
Customer support told me I needed a new hub but they couldn't send one out until I had waited 24hours after my initial call. I called back after 24 hours with the same issue and I'm now being told they cannot send out an engineer, I have to book it online. I cannot find anywhere online to book an engineer. So it appears nothing can be done?
I need a new Hub3 router sending out to replace my faulty one. I'm happy to plug it in myself if there is a delay on engineers.