I'm sorry to hear you've both had problems start on Friday. I've checked the hubs for both of you and it looks like you're still on the standard release firmware, so the problems you're experiencing aren't as a result of this rollout.
I'm double-checking with our firmware team to be 100% sure that the firmware version is different, I'll let you know once they confirm.
@jpeg1 are you having issues as well, or were you bumping for an update?
I've had confirmation from the hub team that the new firmware has a different version number, so it doesn't look like either of you is on the new firmware. That means the problems you're having are unlikely to be related. However, if you'd like to try the new firmware to see if that helps with the issues you're having then let me know. If not, could I ask you to post a new thread describing the issue you're having so that one of our team can look into it for you please?
@bruno1926 - it looks like you're on the standard firmware as well so the same applies. If you'd like to try the new firmware to see if that fixes the issue then I can certainly put you forward, otherwise I'll need you to create a new thread about the issues you're having so a member of our team can investigate.
I never had any issues with my BT Whole Home WiFi (Standard) discs, however have had intermittent (almost daily) issues with my BT Whole Home WiFi Premium discs. My issue is currently with BT 2nd line technical and they have advised I require a firmware update (to 9.1.1910.200); mine is currently 9.1.1811.401. Is there a way this can be pushed to my hub?