I have tried to order a booster online and via the app, neither lets me. I tried phoning customer services, but after having been on hold for 3/4 hour - quite a record I gave up. I have tweeted! there is no email address. Happy to pay extra £3 a month, but cannot work out how on earth to speak to anyone at Virgin.
As I can't rent out my room with no wifi this is costing me a lot of money.
Don’t pay £3 per month. That’s £36 per year in rental.
Put the money towards your own better kit.
***** If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences. Office 365, Dynamics CRM and Cloud Computing Jedi
Gary is right you would be better investing in either.....
1) A Mesh System 2) A Wireless router 3) A Wireless access points OR 4) A combination of the above
Depending on the distance, construction materials, obstructions, etc between your Hub and the wifi "blackspot(s)".
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.