Hi, I've recently moved to a new property and took my existing gig1 to the new property but since being here the connection is downright awful at times, I have Attached BQMs from 3 separate day's and its consistently bad. I don't know whether the internal wiring is bad or it's over utilisation but it's making the service almost unusable.
Having had a look on our systems there are no issues with signals coming from the exchange reaching your hub, there are no speed issues, and have been no disconnections in the past week or so.
From your most recent post you indicate you are primarily experiencing the issue on one device, via a wired connection. Do you have an alternative ethernet cable you can test with and see if the issue persists?
Let us know how you are getting on currently so we can continue to offer support!
I have tried multiple different cables, I have now localised the issue to one game upon discovering it is just localised to street fighter V, I have looked up port forwarding topics to try and alleviate the issue.
If you have advice I would most appreciate then you can lock this thread.