Hello Kath_F,
Thank you for your response.
Sadly what you suggest has been suggested many times before from the team and VM - we always seem to go over the very same ground.
I am aware that some WiFi devices in our home are marginal as far as signal is concerned. However, I can be standing next to the Hub3 with iPhone in hand and it will still drop the WiFi on occasion. Usually when this happens the WiFi indicator on the front of the Hub3 will flash, or remain steady. Then a random delay, indicator extinguishes and all is restored!
Looking at the logs this morning I see several of these messages:-
NOTICE ATOM is restarted as part of Self Healing Mechanism;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
Does that suggest that the Hub3 is finally dying?!?
I have to say, as a long time customer, I am more than disappointed with the reliability of the device and the repeated advice given by VM staff, going over the very same ground time and time again.
Martin
Broadband / Phone