Virgin Media Community

[Pari]

With due respect I have advised not working for me

So not sure as to why you keep mentioning it works for you 

How does they help me?

[legacy1]

Ok do some checks in cmd

nslookup hermes.instantink.com

get tracetcp
https://simulatedsimian.github.io/tracetcp.html#downloads
run
tracetcp 52.45.222.126:443
and
tracetcp 52.22.38.138:443

[Pari]

Hi,

I have now tried to install the above app many times but does not work ( I have Windows 10 if helpful)

[Pari]

Please can I have an update on this issue 

[richardgould]

Hi

I am experiencing a similar issue and have had several lengthy sessions with HP to no avail, they have now instructed me to contacty virgin with the same message as seen within this tforum ie, ports and firewall.

Did you ever get your printer problem resolved ?

regards

Richard

[legacy1]

looks like HP is off line cant add my printer but after a long wait its working

[gary_dexter]

Use HP Instant Ink here - no issues whatsoever

[legacy1]

Well its a long wait for the app to load here.

[Pari]

Hi,

No I did not 

Still waiting for help in this matter. 

[Macdonaldalex]

Hi,

Has any solution to this been found yet?

Thanks

Alex