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legacy1
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Alessandro Volta
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Message 21 of 33
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Re: HP Printer Issue - Instant Ink

Well it was working now can't see Plan overview

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jem101
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Message 22 of 33
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Re: HP Printer Issue - Instant Ink

Like I said, flaky at the best of times……

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Pari
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Message 23 of 33
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Re: HP Printer Issue - Instant Ink

Same issue here

Reasonably technically inclined as well. Have rebooted router, checked pots, non blocked. Also connected via S4 extenders and without.

Please note, this was working very well for 1 year without any problems at all. 

Sounds like there is something at Virgin blocking the connection, otherwise how comes so many are complaining at the sametime? 

I remember when Twitter video were not working, that ended up being a Virgin issue in the end.

Please can this be looked into ASAP as my children need access to the printer for school homwork.

Thanks Pari. 

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legacy1
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Alessandro Volta
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Message 24 of 33
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Re: HP Printer Issue - Instant Ink

and its now working for me.

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Pari
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Message 25 of 33
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Re: HP Printer Issue - Instant Ink

Still not working any ideas as to how to fix it 

 

Pari
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Message 26 of 33
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Re: HP Printer Issue - Instant Ink

Really need a reply to this

Looks like there are many Virgin customers who cannot make use of Instank Ink and all at the sametime. 

Thanks Pari. 

legacy1
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Alessandro Volta
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Message 27 of 33
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Re: HP Printer Issue - Instant Ink

HP had a bit of down time but its working now so you may just need a better wireless router.
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Springer10112
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Message 28 of 33
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Re: HP Printer Issue - Instant Ink

Thanks Pari

This is very clearly a major problem at Virgins end again.  Mine too was working absolutely fine since April 2020, then since beginning of September ‘offline’, trying to connect, trying to update…..yet i can see its on the network.

Still have the same problem today.  Nothing has improved & we are desperately awaiting answers from Virgin Media on this Major fault.

 

Pari
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Message 29 of 33
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Re: HP Printer Issue - Instant Ink

Still not working for me either

And no updates from Virgin either 

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legacy1
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Alessandro Volta
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Message 30 of 33
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Re: HP Printer Issue - Instant Ink

Works fine here...
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