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on 03-01-2022 16:14
How can I request a WiFi booster? I can’t seem to find how to do this on the app?
Answered! Go to Answer
on 11-01-2022 09:04
No m not
on 13-01-2022 13:54
Hi there Ang2004,
Just to confirm are you still seeing anymore issues with your service?
The ticket provided in the last post has now been closed as resolved.
Let me know if you need anymore support.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 13-01-2022 16:52
Yes I have a couple of black spots in my house where the WiFi dips so that’s why I was looking to get extenders but with all the responses I’m not sure what I should be getting?
thanks
on 16-01-2022 10:16
Hello @Ang2004,
Are you interested in the Wi-Fi pods?
Please do let me know, the link is on the above line.
Many thanks,
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on 16-01-2022 10:42
Hi thanks for your reply but im not paying an extra £5 a month for it when I can buy one and it would be more cost effective. I thought my WiFi should have been good enough for just a 3 bed house anyway but clearly not.
on 18-01-2022 11:52
I can understand your frustration Ang2004,
Welcome back to the community.
Wi-Fi can differ for many various reasons in different properties.
Whether it would be brick walls, where every room is placed with regards to the router and many more reasons.
As we can't guarantee signal within every room we do offer up to 3 Wi-Fi pods for the £5 price of our Intelligent Wi-Fi Service.
Sorry we couldn't get this rectified for you, if you ever change your mind regarding the Pods, our team will be able to support your query.
Thanks,
on 18-01-2022 13:20
But is that a one off payment of £5 or £5 per month?
on 18-01-2022 14:39
on 18-01-2022 14:47
Thanks John that’s really helpful!