Engineer has come out; Internet still keeps dropping.
Hi VM forum team -
I had an engineer come out in July to take a look at my broadband which seemed to be intermediately dropping for half-hr to an 1hr each time.
It was OK for rest of July and most of August, but now I am getting more frequent but shorter packet losses and dropouts. Please see the attached Broadband Quality Monitor for the last three days. [RED is bad]
Here is my network log:
Time Priority Description
LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;