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jbrown494
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Dropping connection

  • Hi all.

Just lately having major issues with speed, connection dropping issues to PlayStation and just literally damn awful Internet... have done a hub reboot, which improved things slightly but nothing what I would expect from the 200 we pay for.... here is my downstream and upstream.

Any help appreciated.

Network

Network Log

Time Priority Description

26/01/2021 10:53:56noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/01/1970 00:01:37criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/01/2021 16:06:32Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/01/2021 12:20:55criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/01/2021 09:04:34Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 

 upstream

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

13940000039512032 qam2
24619999040512064 qam1
32579994637.8512016 qam4
43260000038.5512064 qam3



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

Downstream 

Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1203000000938256 qam9
22110000008.938256 qam10
32190000008.640256 qam11
42270000008.438256 qam12
5235000000838256 qam13
62430000007.838256 qam14
72510000007.638256 qam15
82590000007.438256 qam16
92670000007.438256 qam17
102750000007.438256 qam18
112830000007.640256 qam19
122910000007.838256 qam20
132990000008.138256 qam21
143070000008.438256 qam22
153150000008.538256 qam23
163230000008.838256 qam24
17331000000940256 qam25
183710000009.340256 qam26
193790000009.338256 qam27
203870000009.139256 qam28
21395000000940256 qam29
224030000008.838256 qam30
234110000008.938256 qam31
244190000008.840256 qam32


Downstream bonded channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked38.9100
2Locked38.680
3Locked40.390
4Locked38.9140
5Locked38.990
6Locked38.970
7Locked38.990
8Locked38.9130
9Locked38.9140
10Locked38.9180
11Locked40.3130
12Locked38.990
13Locked38.680
14Locked38.9270
15Locked38.9210
16Locked38.9100
17Locked40.3110
18Locked40.360
19Locked38.9110
20Locked39.8130
21Locked40.380
22Locked38.9100
23Locked38.990
24Locked40.3130




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gary_dexter
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Alessandro Volta
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Re: Dropping connection

Post the network, upstream and downstream logs here as text please.

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jbrown494
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Re: Dropping connection

Thanks Gary,

Have edited original post

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jbrown494
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Re: Dropping connection

Wow! 6.7mbps 

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