Hi
Each day our internet drops out, sometimes once, sometimes a couple of times but usually in the afternoon to evening.
We have wired and wireless connected items. The TV also looses content.
I have checked service status in the area and all is reported to be fine.
Reading other posts the information below may be of use to those that have the knowledge:
If you can help I would really appreciate it.
Network Log
Time Priority Description
10/06/2021 12:57:39 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
10/06/2021 08:20:1 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
08/06/2021 22:10:7 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
08/06/2021 10:07:17 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
08/06/2021 00:08:44 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
08/06/2021 00:08:42 | Error | DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
07/06/2021 16:26:36 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
05/06/2021 08:57:10 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
Downstream Log
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 258750000 | 9.6 | 40 | 256 qam | 16 |
2 | 250750000 | 9.8 | 40 | 256 qam | 15 |
3 | 266750000 | 9.9 | 40 | 256 qam | 17 |
4 | 274750000 | 9.9 | 40 | 256 qam | 18 |
5 | 282750000 | 9.9 | 43 | 256 qam | 19 |
6 | 290750000 | 9.9 | 40 | 256 qam | 20 |
7 | 298750000 | 10 | 40 | 256 qam | 21 |
8 | 306750000 | 9.9 | 40 | 256 qam | 22 |
9 | 314750000 | 9.6 | 40 | 256 qam | 23 |
10 | 322750000 | 9.5 | 40 | 256 qam | 24 |
11 | 330750000 | 9.5 | 40 | 256 qam | 25 |
12 | 370750000 | 9.5 | 40 | 256 qam | 26 |
13 | 378750000 | 9.5 | 40 | 256 qam | 27 |
14 | 386750000 | 9.1 | 40 | 256 qam | 28 |
15 | 394750000 | 9.3 | 40 | 256 qam | 29 |
16 | 402750000 | 9.3 | 40 | 256 qam | 30 |
17 | 410750000 | 9.3 | 40 | 256 qam | 31 |
18 | 418750000 | 9.3 | 40 | 256 qam | 32 |
19 | 426750000 | 9.1 | 40 | 256 qam | 33 |
20 | 434750000 | 9.3 | 40 | 256 qam | 34 |
21 | 442750000 | 9 | 40 | 256 qam | 35 |
22 | 450750000 | 9.4 | 40 | 256 qam | 36 |
23 | 458750000 | 9.5 | 40 | 256 qam | 37 |
24 | 466750000 | 9.4 | 40 | 256 qam | 38 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.9 | 9 | 0 |
2 | Locked | 40.9 | 12 | 0 |
3 | Locked | 40.9 | 13 | 0 |
4 | Locked | 40.9 | 11 | 0 |
5 | Locked | 43.3 | 15 | 0 |
6 | Locked | 40.9 | 13 | 0 |
7 | Locked | 40.3 | 19 | 0 |
8 | Locked | 40.9 | 21 | 0 |
9 | Locked | 40.3 | 31 | 0 |
10 | Locked | 40.3 | 17 | 0 |
11 | Locked | 40.9 | 10 | 0 |
12 | Locked | 40.9 | 8 | 0 |
13 | Locked | 40.9 | 22 | 0 |
14 | Locked | 40.9 | 14 | 0 |
15 | Locked | 40.9 | 22 | 0 |
16 | Locked | 40.9 | 18 | 0 |
17 | Locked | 40.9 | 11 | 0 |
18 | Locked | 40.9 | 26 | 0 |
19 | Locked | 40.9 | 23 | 0 |
20 | Locked | 40.3 | 14 | 0 |
21 | Locked | 40.9 | 13 | 0 |
22 | Locked | 40.9 | 9 | 0 |
23 | Locked | 40.9 | 12 | 0 |
24 | Locked | 40.9 | 23 | 0 |
Upstream Log
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 46200000 | 38.3 | 5120 | 64 qam | 6 |
2 | 53700000 | 38.8 | 5120 | 64 qam | 5 |
3 | 39400000 | 37.5 | 5120 | 64 qam | 7 |
4 | 32600000 | 37 | 5120 | 64 qam | 8 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 5 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |