Hey Ladies and gents. I have been a VM customer for about 13 years... The following is something I'll break down into two sections. The story/Proof and help/advice. Feel free to skip to the advice section if the long read is not for you.
The story/Proof
I've lived at my current address for about 8 years. My neighbour for the last 4. We've always been very polite and neighbourly. Hi and a smile. Most importantly, I've never heard him and his wife. which is ideal given we live in a terraced house. However, when the pandemic hit this guy lost his job and my assumption is that with our current economy things haven't improved. During the first lockdown this guy started to drink. I'd seem him stumbling outside or clearly intoxicated. Eventually, in 2022 he started crashing around his home late at night, shouting screaming etc etc. Politely I'd brought up the subject, not even in a direct way more so "I heard some strange noises" etc. He apologized profusely. But soon after, I'm talking within a few days, I started hearing something rubbing against the wall.
Side note: My living room wall is adjacent to his hallway/entrance and stairs
The sound, sounds exactly like someone rubbing their hands together. My initial thought was that the neighbour was doing painting and decorating, but this was followed by my connection dropping and reconnecting. Like someone turning a light switch on and off. My initial response was new LAN cables and a "new" router from VM. But this bought me a few days and this disconnect followed by an immediate reconnect resumed. The evidence that I this drop and reconnect was actually intentional came from my neighbours wife. He being drunk and his wife frustrated had a blow up where she specifically said "$*&%ing around with the neighbours internet." His drunken response was along the lines of "Who does he think he is." Just riddled with more expletives. None of which he said when we spoke face to face.
I took this info to my VM and they identified the drops but said they don't have the capabilities to stop it and that I would d need to I myself would need to ID the source ETC ETC. Long story short they can't do much without certain legal criteria being met beforehand. I plan to get this too them but obviously my first priority is stopping this attack.
Advice: VM suggested that I can put my router into router mode and use an external router. My research initially took me to VPN routers but eventually led me peplink routers which are built with enhanced security in mind. To be honest, router security beyond a long password that I change periodically, isn't something I am familiar with. However I am eager to learn. My hope is that using a router which is more secure is my first step and that Surf Soho/peplink can assist. I had no idea that VM routers were this vulnerable. But my question is will router mode help.
This is what the hack looks like: https://imgur.com/AwabF8c/embed?ref=https%3A%2F%2F
The above in recorded from my tv while playing a gaming console. I've edited the vid to show one instance but in practice happens several times per minute. On/off. I've been a gamer since the Super Nintendo. Before console were online and I've never experienced anything like that. I didn't even know what a ddos was until I realized it was intentional.I came here because most people suspect that DDOS on me as an individual isn't worthwhile. Assuming that one individual would need a multitude of machines, physically, at his address. Despite the fact that you can purchase DOS attacks online
Please advise.
Please help.
