Menu
This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
Alex95
  • 4
  • 0
  • 0
Tuning in
121 Views
Message 1 of 2
Flag for a moderator

Contacting virgin via WhatsApp/Messenger?

on ‎31-01-2021 10:57

I'm having issues signing into my account on My Virgin. It's giving me numerous excuses as to why I can't sign in, even after giving my account number and other details. My router is broken, kids jumped off the settee onto it, wire snapped out the back and have no internet at all and in house bound times like these we are all going a little nuts without internet haha, 🥴 needless to say I need to book an engineer.

Is there any way to contact Virgin via WhatsApp or messenger. I found a WhatsApp contact but it's for Ireland only.

Screenshot_2021-01-31-10-18-22-930.jpg

  •  

 

0 Kudos
Reply
JitteryPinger
  • 1.86K
  • 208
  • 384
Super solver
114 Views
Message 2 of 2
Flag for a moderator

Re: Contacting virgin via WhatsApp/Messenger?

on ‎31-01-2021 11:14

You will either need to call 0345 454 1111 or hang around here until a staff member gets to your post.



If I've helped let me know 🙂

10 year's managing 9 Virgin Media accounts, and things never got any better, closed last 4 accounts since January 2021 :L

I give 'my' experience to help where possible.
0 Kudos
Reply

Digital life blog

News

Help videos

Help forum