I think it's a nationwide issue, maybe a few folks could post their BQM stats on this thread to make it more visible and easier to prove?
I'm seeing Virgin staff reply to other threads of generic 'connection problems' with no router information or BQM on this forum in minutes - I've now been waiting over a day!
Maybe you're right that there's something going on that Virgin don't want to admit to...
I'll start a new thread for people to post BQMs in, maybe if it's all in one place Virgin might acknowledge it as a network issue and not a local/household one.
I like this, post a link here, as a suggestion, folks should post
A picture of the BQM chart
A start date for when the issue first started
A summary of the area code they are in
They should obfuscate any personally identifiable info (blur or blot out the IP address)
Maybe include some instructions for them on how to set up a BQM on thinkbroadband?
Cheers Paul, just posted:
Anyone here can find the BQM thread at: https://community.virginmedia.com/t5/Networking-and-WiFi/Poor-Connection-High-Latency-Post-BQM-here/...