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Cannot get to https://www.hotspotshield.com/

VM_Man
Joining in

Hello,

If I try and go to https://www.hotspotshield.com/ on a device connected to my Virgin Media broadband, I get "this site can't be reached" on the browser. If I disconnect and connect to my mobile provider via the mobile hotspot on my phone, or directly from my phone disconnected from the WiFi it works absolutely fine.

I was wondering if this site is blocked for some reason?

Thank you.

3 REPLIES 3

jbrennand
Very Insightful Person
Very Insightful Person

Works perefectly fine here.  You device i.p. may be blocked

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

It is a VPN type of site.

In the Virgin Media online account make sure "Child Safe" is Disabled.

That's the solution! Brilliant, thank you.