OP,
you do have internet access as you are communicating on this forum, is this using a mobile device on the mobile network?
If so, please follow the suggestion I have already asked, connect your mobile device to your wifi, turn off mobile data on your device and see if you can access the t'internet on the device via your wifi.
If you follow the above and can access internet on your device, then we know iti is a laptop issue & we can help trouble shoot, if you cannot, it points to an issue into VM.
Would also suggest turning off wifi on your laptop, so it can only connect to your router via Ethernet. this will eliminate any issues caused by wifi, wifi adaptor settings etc.