Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can't get Ring chime to link to Hub 3

Billy70
On our wavelength

on ‎07-10-2021 14:45

Hello all,

I have an internal Ring chime and it won't link to my Hub 3.

Contacted Ring - did all the things they have suggested : Encryption is set to WPA/WPA 2 , SSID ok, Firewall is ok rang Virgin who said their suggested DHCP/static IP instructions will not resolve the issue.

Chime finds the WiFi but cannot connect to it.

Any ideas how I can link it up, please?

Many thanks.

0 Kudos
2 REPLIES 2

legacy1
Alessandro Volta

on ‎07-10-2021 21:24

disable the 5G wifi in the hub
---------------------------------------------------------------

BQM, Test for outgoing ports and SSL/L2TP VPN test

Billy70
On our wavelength
In response to legacy1

on ‎18-10-2021 17:00

Thank you, I had done that but it still didn't work.

I left it for several weeks, and now it has linked up. 

Most bizarre!

 

0 Kudos
Top