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Brown box heavily damaged and rusted

Hi! 

I moved houses recently, and ordered a VM broadband box. The previous tenant had VM as well. There are currently 3 VM white boxes inside the house, one on the bottom floor, and 2 on the first floor. Once the broadband arrived I tried to install on the first floor, but it didn't work. I went to check why, and I discovered that the brown box outside looks like this.... It's basically gone.. The cable that connects to the house is rusted and the switch is a miracle that it holds.

Could we have it arranged for someone to come over and fix this? I would really appreciate it. 

107473083_2896577880569621_8385251649787061131_n.jpg

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Re: Brown box heavily damaged and rusted

107473083_2896577880569621_8385251649787061131_n.jpg Previous pic didn't load for me?

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Re: Brown box heavily damaged and rusted

Have you tried the other connections?

Looking at the picture two of the three wires appear to be connected.

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Re: Brown box heavily damaged and rusted

HI ungureanu77, thanks for contacting us and that would need rectifying and is not the experience we want you to have. I will send you over a private message so that this can be looked into for you ^Chris 

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