Hi guys, after two weeks of Christmas Break as I was out of my house, the story came back. No internet middle of the day for 3-4 hours. Trying everything, rebooting, factory resets, modem modes etc etc. Nothing helps, like no signal from the wall. Magically after 4hours internet is back, no Area Issues this time. And now second month of loosing everyday internet begins.
Meanwhile I received an email saying someone tried to reach me regarding my issues but I was unavailable. If I am not wrong after reading the email content, they wanted to tell me again that there is something wrong from my side, my wifi devices are too far, bla bla bla. Here is the screenshot of the e-mail, please lemme know if I you think the same:

Before I will resign from Virgin services I would like to ask you if there is any way to check if my Hub 3.0 is not faulty, maybe there is a problem despite it doesnt look like.
Here I am posting the hub 3.0 test results:




I will be very thankful for your help as I need to find the solution or change provider.
Ta.