cancel
Showing results for 
Search instead for 
Did you mean: 

BQM

PhilipF
Superfast

Had a new hub 5 installed last week to replace a faulty hub 4,could forum staff take a look at the BQM and check. I assume this is done via a PM so I can post a live link to the monitor.

3 pods connected.

Thanks

5 REPLIES 5

newapollo
Very Insightful Person
Very Insightful Person

Hi PhilipF 

You need to set up your own BQM on /thinkbroadband.com/broadband/monitoring/quality 

Once set up go to your  BQM and under the options you will see

Today | Previous Days | Edit | Delete | Share

Click on the Share option and on the screen that opens click on Share 

On the next screen click on Share Live Graph

Copy the text in the Direct Link box (beware there may be more text than you can see so make sure yuo highlight it all)

On here when creating your post click the Link icon (2 links chain to the left of the camera icon)

 In the URL box paste the link you copied and then click OK.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Client62
Legend

It would be more useful to set out the problems being encountered.

A BQM can be like an ECG i.e. Quite useless if the problem is your foot !

I am in touch with staff on the forum jus need a PM to send to them.

Thanks just waiting for to PM forum team.

Hey PhilipF, thank you for reaching out and I can see  you have been in PM with my colleague.

Please do reach out if you need anything from here.

Matt - Forum Team


New around here?