Hi Aaron,
Searching google shows this to be an S10 and normal android issue not just related to VM with a few possible solutions.
Have you done a network reset on your S10?
Go to Settings > Tap General Management > Tap Reset > Tap Reset network settings > Restart phone ( you could also perform a factory reset from there as a last resort)
If that doesn't work then try any or all of the following.
1) Clear Play Store data
Go to Settings > Tap Apps > Tap Google Play Store > Tap Storage > Tap Clear Data, then tap "OK" to confirm.
2) Reset the Download Manager
Go to Settings > Tap Apps > Tap the More options icon > Tap Show system apps > Tap Download Manager. Check that the app is enabled (the icon should read Disable) > Tap Force Stop to shut down just this app. This won't affect any information on the device. > Tap Force stop on the prompt to confirm.
3) Check the date and time settings
Go to Settings > Tap General Management >Tap Date and Time >Select Date and time settings > activate "Automatic date and time".
4) Remove and re-add Google Account
Go to Settings > Tap Accounts and backup > Tap Accounts > Tap your Google Account > Tap Remove Account > Tap Remove Account to confirm.
(Any information removed in this process will be downloaded onto the device once the account is added back in)
Tap Add Account >Tap Google > Enter your Google account log in details > Tap to agree to the Google Terms and Conditions to finish.
DaveI don't work for Virgin Media.I'm a Very Insightful Person, I'm here to share knowledge.
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