Virgin Media Community

[whjwhjw]

I keep seeing that the ASUS router need to be in DCHP mode to work properly with the Hub3. I can’t for the life of me find where this setting is?

The wired connection from it seems to be working, while the wifi is connecting but not working 

[carl_pearce]

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@whjwhjw wrote:

I keep seeing that the ASUS router need to be in DCHP mode to work properly with the Hub3. I can’t for the life of me find where this setting is?

The wired connection from it seems to be working, while the wifi is connecting but not working 

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Is your HUB in modem mode?

[whjwhjw]

It is in modem mode, yeah 

[carl_pearce]

Ok, if a wired connection to your ASUS router is working, then DHCP will be working.

So you've connected a wireless device to the ASUS SSID and it's connecting, however there is no internet?

You haven't set a static IP to this device by any chance? ASUS use a different IP range (192.168.50.x as an example) to the HUB so your old static IPs will no longer be valid.

[legacy1]

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@whjwhjw wrote:

It is in modem mode, yeah 

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Then your ASUS is in DHCP mode for the WAN.

[whjwhjw]

Ah ok. Hmm maybe. I don’t remember doing so. I’ve just tried it on something else though and it works! Doesn’t seem to be working on my Macbook. Any idea how I’d sort that?

[carl_pearce]

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@whjwhjw wrote:

Ah ok. Hmm maybe. I don’t remember doing so. I’ve just tried it on something else though and it works! Doesn’t seem to be working on my Macbook. Any idea how I’d sort that?

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What IP address does your Macbook currently have?

What IP address does your working device have?

[whjwhjw]

They both look to be the same, if that’s what you mean? With a different number at the end?

[carl_pearce]

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@whjwhjw wrote:

They both look to be the same, if that’s what you mean? With a different number at the end?

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Yeah so 192.168.50.x?

[whjwhjw]

192.168.1.xx for everything. 

It’s showing as connected on my MacBook, but ‘unable to connect’ in the browser.