Recently I have been live streaming the games I play online, and when I stream I have noticed that I have been dropping frames and seeing a sudden plummet in my stream's bitrate. After downloading a tool called pingplotter, I found out that I am losing 90% - 95% of my packets from my router.
I have been doing process of elimination for a couple days and I can confirm the things that is not causing this issue: My ethernet cable, the network card in my computer, my actual computer itself since the same issues appeared on my brother's pc, the port on the router I am plugged into and network congestion, none of these things have been causing this packet loss. It also isn't the website I am testing, this happens on every site, I thought I would ping this site actually just to show.
I have power-cycled the router multiple times, and I am plugged into my router directly. This is not the first time we have had issues with our router, Virgin Media had to send out someone to fix it for us last time.
Is this normal? Do we need someone to fix it for us again? Any answers would be amazing. I would also be more than willing to provide more information if it is needed.
Post the network, upstream and downstream logs from the hubs admin pages back here as text
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