For the last few months I have made various calls with regards to my broadband not running above 20MBS and also dropping out at close range.
I was sent a new router this hasn't made any improvement.
And the issue happens across multiple devices, so it's not related to one device.
Even at close range to the router the WiFi speed does not increase above 25MBS, this is over several days at different time periods.
All cabling has been checked, the TV works perfectly fine.
I'm fed up being fobbed off over the phone with resetting the router going through the same info check this check that, something is wrong from Virgins end and we are not getting service for the money.
25Mbps yesterday mega bits per second, today it's 16Mbps, I have taken many screenshot over the last few weeks.
I have just measured twice the speed with anothet laptop plugged directly into the wired connection using a Cat6A cable new and the speed remains the same at 16Mbps today. Indicating its a virgin issue.
Downstream is on the brink of being low and out of spec.
What wired speeds do you get?
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