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Virgin apps

jiffybloke
Joining in

Hello. I am now connected up with all my services and I still can't access my new account on any of the virgin apps. It still only logs me into my old account and says I'm disconnected. Any help would be appreciated

Thankyou 

1 ACCEPTED SOLUTION

Accepted Solutions

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hi jiffybloke, 

Thank you for posting to us here on the Community. 

We are sorry to hear of the issues you are experiencing when accessing the app. 

I have taken a look from our side and can see you are currently talking with my colleague via private message. 

They will be able to continue to assist you from there. 

Thanks. 

 

Nat

See where this Helpful Answer was posted

1 REPLY 1

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hi jiffybloke, 

Thank you for posting to us here on the Community. 

We are sorry to hear of the issues you are experiencing when accessing the app. 

I have taken a look from our side and can see you are currently talking with my colleague via private message. 

They will be able to continue to assist you from there. 

Thanks. 

 

Nat